Frequently Asked Questions
Everything you need to know about our curated vintage collections.
How do you ensure the authenticity of your vintage pieces?
Every item at The Vintage Box Company undergoes a rigorous multi-point inspection by our expert curators to verify brand hallmarks, stitching patterns, and material quality before being listed.
What is the condition of the items sold?
Since our items are pre-loved, they may show minor signs of wear. We use a standardized grading system (Excellent, Very Good, Good) and include detailed photos and descriptions of any notable flaws.
How does sizing work for vintage clothing?
Vintage sizing often differs from modern standards. We provide exact measurements in inches for every garment. We recommend comparing these measurements against a similar item you already own for the best fit.
What is your return policy?
We offer a 14-day return window for a full refund, provided the security tag remains attached and the item is in the same condition as when it was shipped.
How long will it take to receive my order?
Orders are processed within 2 business days. Domestic shipping typically takes 3-5 business days, while international delivery can take 7-14 business days depending on customs.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.